Tenant information

Clear from the start.
No hidden tenant fees.

We want renting through SN Lettings to feel simple and fair. This notice explains the payments that may be requested for qualifying tenancies in England.

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Your renting journey

What we do not charge.

SN Lettings does not charge a tenant for administration, referencing, inventories, check-in, check-out or tenancy renewal where the Tenant Fees Act applies.

Before you apply, we will explain the rent, holding deposit and deposit required for the home you are interested in.

Permitted payments

A simple guide to what may apply.

The table below is a summary. Your tenancy agreement and the law take priority if they differ.

Rent

As shown in your tenancy agreement.

Holding deposit

No more than one week's rent, where requested before the tenancy begins.

Tenancy deposit

No more than five weeks' rent where annual rent is below £50,000, or six weeks' rent where annual rent is £50,000 or more.

Requested tenancy change

£50 including VAT, or a higher reasonable cost if we can evidence that cost.

Early end requested by the tenant

The landlord's actual loss and reasonable agent costs, where permitted by law and agreed in writing.

Late rent

Interest may apply only once rent is more than 14 days overdue, at no more than 3% above the Bank of England base rate, calculated daily.

Lost key or security device

The reasonable, evidenced cost of replacement.

Household bills

Utilities, communications services, TV licence and council tax only where your tenancy agreement makes you responsible.

Deposits explained

Your money should be properly protected.

Where a tenancy deposit is taken, the prescribed information and deposit-protection arrangements will be handled in line with the relevant legal requirements.

Before you move in

Everything set out in writing.

  • Rent and the first payment date
  • The holding deposit and tenancy deposit, if required
  • Any permitted payment that may apply
  • Who to contact if you have a question about your tenancy
Ask us a tenant-fee question

Tenant fees FAQs

Useful answers, without the jargon.

Can I be charged to apply for a property?+

No administration or referencing charge is made to a tenant for a qualifying tenancy. A holding deposit may be requested, subject to the legal limit.

What happens to a holding deposit?+

We will explain how it is treated before you pay it. The permitted situations in which it may be retained are set by law.

Can I be charged when my tenancy is renewed?+

No tenant renewal fee is charged for a qualifying tenancy. Your rent and any new tenancy terms will be confirmed with you in writing.

Where can I find more information?+

You can contact SN Lettings for a clear explanation, or read the Government's tenant-fees guidance for the current statutory position.

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